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Cleaning Ducted Heat Pump Filters

Date: September 8th, 2021, Posted by webstudio

Cleaning the air return filter on your Mitsubishi or Fujitsu ducted heat pump system is important to stop dust collecting and restricting the airflow. At Campbell Electric we have created a handy ducted heat pump cleaning guide for you to make it easy.

Download our “Ducted Heat Pump Cleaning Guide” here>>

It is also important to schedule regular maintenance of your Heat Pump. Most Manufacturers recommend the Heat Pump system in your home has a full service carried out on an annual basis. This keeps it running efficiently and quietly. Get in touch to book a maintenance check with us.

Read more about Heat Pump Servicing here.

Posted in: Heat Pumps & Air Conditioning

5 Top Heat Pump Hacks

Date: July 30th, 2021, Posted by webstudio

How to get the most out of your Heat Pump

There is a lot of information out there about the efficiency of Heat Pumps vs other types of heating. However it is also good to know how to make the most of your Heat Pump to reduce your power bills and keep your home warm.
Below are our Top 5 Heat Pump Hacks:

1. Get expert advice on where to place your Heat Pump

It is important to think about the size and the placement of your heat pump. If your heat pump is too small or too large for the size of the space you want to heat, it will not run efficiently.
An undersized heat pump has to work harder in order to bring the room temperature up – this means it will cost you more and likely shorten its life too as it will be overworking. An over large heat pump will heat too quickly and need to keep being switched off.
In addition the placement of your heat pump is also important – think about the areas you want to warm and make sure it is not going to be blowing directly at people on the couch or at the table. A high wall position is popular but we also supply floor mounted heat pumps too.
At Campbell Electric we provide free Heat pump quotes and plans for you – so you know you are getting the best possible advice. Try this handy heat pump size calculator too.

2. Single Room or Ducted?

We have seen people attempt to heat too many rooms from a single heat pump unit. Now there are lots of options for multi-room and ducted Heat pump systems. This allows you to focus heating where you need it. For many of us the sun will help warm our homes, even in winter. So you may want to dial up the bedroom heat in the morning but turn it off during the day when the room is not being used and the sun is up.
If you try and heat an entire home from one Heat pump you will need to keep it running most of the day and it will be heating all areas – rather than focusing the heat where you need it most.

3.Understand your Heat Pump Settings

Modern Heat pumps have several modes which you can use to operate more efficiently. For example in winter it is best to keep your Heat pump on “heating mode” as opposed to “auto mode”. Auto mode sets to a certain temperature which means the unit will use both heating & cooling to match this temperature. This will use more energy.
Equally, understanding the additional modes of your Heat pump such as “dehumidify” or “dry” means that your Heat pump can be set to reduce the dampness of the air in your home. Damp air is much harder to heat than dry air so for some homes with high moisture this can be a good idea. You can also reduce damp air by not drying your clothes indoors and by using bathroom & kitchen extractors.

4. Clean your Heat pump filters

If you have never opened the front panel of your Heat pump – you need to! Inside are the filters which need to be cleaned regularly. Over time dust builds up which means your Heat pump has to work harder to pass the air through. Cleaning the air filters also keeps the air clean as it circulates around your home.
We have a whole article on how to clean your Heat pump filters – it is easy and takes 5 minutes. We also recommend an annual Heat pump service by us at Campbell Electric. This keeps your Heat pump working at its best.

5. And Finally! DON’T run your Heat pump all day!

There is a lot of misinformation about this final point. Running your Heat pump all day and night (even at a low temperature) will not save you money. It is unnecessary and will also put extra strain on your Heat pump to constantly operate all winter without a break.
Instead – be smart with your Heat pump – set it to come on 45 minutes before you get up or go to bed, turn it off while you are out and then set it to come on before you get home. Many brands of Heat pumps can now be controlled by your smartphone – see our Heat pump WIFI guide. By being smart with your Heat pump you will save money and keep your home toasty warm.

Campbell Electric & Refrigeration are Heat pump experts, providing a full service from heat pump installation through to repairs and maintenance. We cover Queenstown, Cromwell & Wanaka – give us a call on 03 442 4441

Posted in: Featured, Heat Pumps & Air Conditioning, Resources

How to look after your Heat Pump

Date: July 19th, 2021, Posted by webstudio

Heat pumps need to be maintained regularly and kept clean. By doing this you can ensure they work efficiently and extend the life of your unit. An annual service from us is a great way to keep your Heat pump running efficiently but there are also some basic maintenance checks we recommend you carry out yourself.

There are 3 parts to maintaining your Heat pump – filters, indoor unit & outdoor unit:

Cleaning Heat Pump Filters:

Your Heat pump filters collect a lot of dust and dirt that passes through the unit as it circulates air in your home. This is captured by your filters which need cleaning every few months. It is easy to clean your filters but check your Heat pump manual first – usually you lift the front cover and slide out the filters (you may need a step ladder if the indoor unit is mounted high on a wall).

Remove the filters and spray with a kitchen or general spray cleaner. It is best to do this in the bathroom or take the filters outside. Rinse thoroughly and repeat if you think necessary. It is important not to use any solvents or harsh cleaners. Allow the filters to dry and then replace in your Heat pump.

Cleaning the Indoor Unit

Check the cylindrical fan vanes as well as the Heat pump vanes while you have the filters out. Over time dirt/dust can build up. Remove this using the upholstery brush on your vacuum cleaner to gently suck dirt away. We also recommend giving the outer casing of your Heat pump a gentle wipe over with a damp cloth that has a squirt of kitchen spray (or similar).

If you are running your Heat pump most of the day and for most months of the year (heating & cooling) we would recommend you clean your Heat pump filters 4 times a year. For those using a few months a year and for heating only we would recommend 1-2 times a year. Autumn and spring are good seasons to do a filter clean.

Cleaning the Outdoor Unit

It is really important that the outdoor unit is kept clear of debris, leaves & vegetation. This means airflow to and from the unit is not obstructed. Regularly clear away leaves, twigs, snow and try not to store anything in front of the air grilles. Check the air grilles don’t have anything stuck in them and are not building up dirt or dust – if necessary wipe the outdoor unit casing with a damp cloth.

Inspect the air grilles too for signs of corrosion – rust will build over time and can affect the unit operation. Get in touch with us if you do notice signs of rusting on your outdoor unit fan grilles.

Ideally you should carry out an inspection of your outdoor unit 1-2 times a year (we suggest Autumn & Spring). However it is worth keeping a regular eye on your outdoor unit if your garden has a lot of trees / vegetation close to the unit.

Posted in: Heat Pumps & Air Conditioning, Resources

Electrical Rewiring

Date: June 17th, 2021, Posted by webstudio

As properties get older so do the electrical systems in them. Older properties may increasingly be unable to cope with the demands of modern lighting and devices. Overloaded or ageing systems are a common reason for electrical house fires and this is why we provide expert rewiring services to our customers in Queenstown, Wanaka and Cromwell.

It is important to be aware of signs that your electrical wiring is ageing. Certainly if your property was built in the 1970’s or earlier we recommend an electrical inspection to make sure your system is still safe. Newer wiring comes with a higher level of insulation and protection. At Campbell Electrical we can rewire your property to the latest standards, including a switchboard upgrade, RCD and surge protectors if required also.

Each project is individually quoted and we also provide an estimate of the time it will take. Our electricians work to the highest standards and will minimise any disruption to you during this time.

Signs of an Ageing Electrical System

Signs of damaged or exposed wiring in your property. Bent, nicked, frayed or heat damaged wires are unsafe and wires missing insulation can cause shocks.

Scorched sockets or outlets – electricity carries heat and if you notice scorch marks around a plug socket or outlet it shows the connections are breaking down. Stop using the fitting and call us for replacement.

Your circuit breakers keep tripping – do you keep having to reset the circuit breaker on your switchboard? This is a sign the system may be struggling to cope and is overloaded. Modern electricity demands are more than older properties were wired to deal with and could be a strong sign of needing an upgrade.

Do your lights dim when you switch on the TV? Or use the kettle? If so it can be a sign that your system isn’t able to send enough electricity around your property. Overloaded ageing electrical systems can lead to house fires and we recommend you get in touch with us.

Don’t wait for an old electrical system to break down. Get peace of mind with Campbell Electrical. Contact us for a expert appraisal and honest advice.

Posted in: Electrical, Resources

Heat Pump Wifi Control Manual

Date: June 17th, 2021, Posted by webstudio

Wifi Heat Pump control gives you the freedom to remotely control your Heat Pump settings – from anywhere in the world! We can advise you on the compatible Mitsubishi Heat Pump systems which connect to this Wifi control service.

See attached user manual and trouble shooting guide for full information. Or contact us for more information.

Download the Wifi Control Manual here>>

Posted in: Heat Pumps & Air Conditioning, Resources

Heat Pump Covers

Date: June 17th, 2021, Posted by webstudio

Heat Pump covers are great for blending your outdoor unit with the appearance and style of your property. Homes in Queenstown and Wanaka are often built using materials such as cedar and iron with natural colour palettes complementing the local landscapes.

Now you can seamlessly integrate your Heat Pump outdoor unit with a custom made cover. Made in New Zealand and using high quality fastenings – they are designed to withstand our local climate. Choose from a range of styles with either colour matched aluminium or premium hardwood tops.

Your heat pump cover will arrive to you flat packed with an easy installation guide. All sizes of heat pump are included and custom builds are possible for larger or intricate projects.

Posted in: Heat Pumps & Air Conditioning, Resources

Why Choose Under Floor Heating

Date: June 14th, 2021, Posted by webstudio

Under floor heating is a great choice for efficiently heating homes in the Southern Lakes region. Providing an even ambient heat which is energy efficient and easily controlled.

At Campbell Electric & Refrigeration we supply and install the latest Mitsubishi hot water heat pump systems. Providing whole house heating through underfloor or central room radiators as well as the option to efficiently heat the hot water for your household.

Equally in summer – your system can easily convert to providing cool air conditioning to keep your room temperatures comfortable and ensure that everyone gets a good night’s sleep!

Remove the need for diesel or gas deliveries and choose an efficient form of under floor heating which compares well in energy costs and environmentally friendly standards. Read the Mitsubishi Ecodan Brochure here.

Give the team at Campbell Electric & Refrigeration a call today or request a free consultation using our simple form.

Power all home heating & hot water from your Heat Pump system

Posted in: Resources, Under Floor Heating

How to clean your Heat Pump & Filters

Date: May 22nd, 2021, Posted by webstudio

As summer nights start to draw in, it is a great reminder to carry out a clean of your Heat Pump. It is also a great time to book a Heat Pump Service with us. Here are some tips on cleaning an indoor, high wall Heat Pump:

You Will Need:

  • Gloves
  • Soft, clean cloth
  • Vacuum Cleaner with brush attachment
  • Bucket of lukewarm water
  • Small Brush (if you have one)
  • You can purchase a Quick Clean Accessory Kit from us to make this job easier

Cleaning your Heat Pump Front Panel


  • Lift the front panel until you hear it click
  • Hold the hinges and gently pull to remove
  • Wipe panel with the dry cloth or rinse in lukewarm water, then dry with soft cloth
  • Set aside

How to Clean Heat Pump Filters

We advise that you do this monthly for heating and 3 monthly for Air Cleaning filters.

  • Unclick the air filter and remove
  • Vacuum the dust off the air filter using the vacuum cleaner on low power.
  • Alternatively you can rinse the air filter in lukewarm water if there is heavier dirt. Allow to air dry before replacing.
  • Set aside
  • There may also be a air cleaning filter which should be cleaned every 3 months – follow the same steps as for the air filter.

How to Clean your Heat Pump Heat Exchanger

It is best to do this once your Heat Pump has been turned off for at least 5 hours – this avoids moisture and heat build up.

  • Vacuum the fins of the Heat Exchanger with the brush attachment on low power. Use a vertical action ONLY following the fins. You don’t want to bend the fins.
  • A small brush can be used to reach the narrow spaces at the top and bottom of the Heat Exchanger

How to Clean the Fan Unit of your Heat Pump

This only relates to Heat Pump models with a Quick Clean Body which allows easy fan access. Consult your manual or give us a call if it looks different and you are not sure.

  • Start by turning the horizontal vanes downward. Then remove by unlocking both sliding tabs to the right.
  • Swing out the two vertical vanes, one by one.
  • Clean out the air outlet with a soft dry cloth
  • Using your vacuum cleaner on low power, move the brush along the fan blades horizontally.
  • Place the vertical blades back into their respective guides, one at a time. They will click into place.
  • Install the horizontal vanes by following the removal steps in reverse.
    (If the horizontal vanes are not correctly re-installed, all LED lamps will blink when the power is turned back on
  • Carefully place the air and air cleaning filters back into their original positions.
  • Replace the Heat Pump front panel

Your indoor unit is now cleaned and ready for use. Read on for how to clean your Heat Pump outdoor unit.

If this all feels a little too complicated and you would like the experts to include a Heat Pump clean with your next Heat Pump Service – use our Service Request form or give us a call on 03 442 4441.

Cleaning your Heat Pump Outdoor Unit

We recommend you clean the outdoor unit of your Heat Pump every 6 months.

  • Clean away any rubbish, overgrown plants or debris from around the unit
  • Wash the unit and coil with a mild detergent (e.g. Carwash). Do NOT use dishwashing liquid.
  • Hose down immediately afterwards
  • Don’t place items (e.g. furniture, planters etc) in front of the unit, as this will compromise the unit’s airflow and performance.

Posted in: Heat Pumps & Air Conditioning, Resources


Advantages of Heat Pumps

Date: May 18th, 2021, Posted by webstudio

Queenstown, Wanaka & Cromwell have a unique climate which makes it a challenge to keep your house warm in winter and cool in summer. The extreme temperature range can be -15°c on a winter night but rise to the high 30°s in summer.

This means that winter heating bills can be high and many forms of older homes in the area are poorly insulated and/or use methods which are not good for those with allergies. In comparison to other forms of heating such as fires, electric heaters or gas systems, heat pumps have the following advantages:

  • Energy Efficiency – Heat Pumps provide more heat energy than they consume, so for every 1kW of power your heat pump uses to run, it should provide around 4kW of heat energy. This is far more efficient than many other forms of heating.
  • Whole Room Heating – While a fire or wood burner creates a cosy feel in a room, most of the heat it provides goes up the chimney. Heat Pumps are cleverly designed to push heat evenly through a room and different airflow modes can be activated at the push of a button.
  • Clean Air – Heat Pumps are great for families and people with asthma or allergies. Fitted with filtration and deodorisation systems, they will help filter the air while also heating your home.

Posted in: Heat Pumps & Air Conditioning, Resources


How to choose the right size Heat Pump

Date: May 17th, 2021, Posted by webstudio

High Wall, Floor Console, Ducted?

Choosing the right sized heat pump is important to ensure optimum comfort levels; particularly when outdoor temperatures drop. Location, room size, and insulation levels in a room are all factors that determine which heat pump size should be installed.

Insulation and building orientation are key factors which can influence the degree of heat loss in a home. An older style home with poor insulation will lose indoor heat at a faster rate than a modern well-insulated home that faces north. The quicker a home loses heat, the bigger the heat pump system will need to be to overcome this heat loss.

Outdoor ambient conditions in winter also play a big role in unit size selection. When temperatures drop, the output capacity of the heat pump also drops. Areas of New Zealand that experience sub-zero temperatures in winter such as Queenstown, Wanaka & Cromwell will require either a larger capacity heat pump or an upgrade to a Mitsubishi Electric HyperCore® Heat Pump, in comparison to a same sized room in a warmer region. It is very important that units are not undersized in low ambient conditions.

Which Type and Size Heat Pump is Right for Me?

Take the guess work out – use our sizing tool below to select the best heat pump for you, based on our region’s average lowest winter temperature.

From there, you can book your free in-home consultation with us, using our simple online form.

Heat Pump Sizing Calculator

Click here to view our Heat Pump Sizing Calculator

Posted in: Featured, Heat Pumps & Air Conditioning, Resources


Buying your Heat Pump with Q Card

Date: May 17th, 2021, Posted by webstudio

Spread the cost of purchasing your Heat Pump with Q Card. When you buy through Campbell Electric & Refrigeration you can sign up for Q Card, receive 6 months Interest Free and pay in monthly instalments across a term that is right for you.

Give us a call to discuss how you can afford a Heat Pump this winter!

Posted in: Featured, Heat Pumps & Air Conditioning, Resources


How to stay warm this winter

Date: May 17th, 2021, Posted by webstudio

As temperatures drop it is important to have a plan for how to stay warm this winter without sending your power bills through the roof. A mixture of good insulation and the right heating system will ensure a happy and healthy winter season.

Insulating Your Home

Look for the areas in your home where heat can escape and the cold can get in. This might be through your floors, wall, windows and doors:

  • If you have and older house with wooden floorboards, damp can rise up and heat can escape down. Look for warm, inexpensive rugs where you can, to insulate your floors. Newer houses with thermally broken foundations should experience less issues with floor heat loss.
  • Windows can be a major source of heat loss in a home. Again older (pre 2005) windows are less likely to be double glazed and may have small gaps in the frames that let cold air in.
    Seal gaps where you can with filler and/or insertion tape which you can buy from your local hardware store. Then invest in thick, warm, thermal curtains which will trap heat in your rooms. Another tip is to close your curtains before your home loses the sun each day – this will help trap any warmth in your room instead of letting it escape out through the glass.
  • Walls that are poorly insulated will let heat escape too easily. While this is not an easy fix, it is well worth considering how you can do this in your home. The NZ government provides up to 80% funding for wall & ceiling insulation in certain conditions. It worth checking this out if you are a home owner and on a low income.
  • Damp air is harder to heat than dry, so it important to remove damp air from your home where you can. This could include not drying wet clothing indoors, venting out bathroom & kitchen steam more efficiently or using a “steam stopper” for your shower. Even on chilly winter days it is important to let fresh, dry air into your home which you can do by opening windows for a short while during the sunniest/warmest part of the day.

Heating Your Home Efficiently

Once you have improved your home insulation, an efficient heating system is next. There are several different ways you can heat your home – wood burners, pellet burners, electric heaters, gas heating systems and Heat Pumps. The NZ Government provides a handy guide to the energy efficient and carbon footprint of each heating system. Here is our quick list of pros & cons of each:

Wood and Pellet Burners – great at using renewable source of fuel and can heat relatively large rooms too. Some models enable hot water heating. Firewood / Pellets are a cost and need to be kept dry in order to burn efficiently. Fires can’t be operated by timer and can take a while to get going which makes them less desirable on winter mornings. Fires should always have a fire guard where young children are present.

• Electric Wall/Free Standing Heaters – while handy for occasional use or to heat a small room, we do not recommend you rely on electric heaters to heat your home through winter. They can be expensive to run and less powerful than other types of heating.

• Flued Gas Heaters – these must be installed by a registered gas fitter so that toxic fumes and moisture is sent outside. Running off LPG bottles means relatively high costs for supply and usage so you need to be aware of running costs for this form of heating.

Heat Pumps – a great choice for homes in Queenstown, Wanaka & Cromwell. Heat Pumps are one of the preferred option for heating homes in the Southern region of New Zealand. By using one of our recommend brands your Heat Pump will still work efficiently, even in low winter temperatures of up to -15°C.
Heat Pumps provide instant heat, can be set by times (or even your smartphone) and can heat large spaces and entire homes – check out our guide to ducted Heat Pump systems here. Newer styles can provide colour and discreet design for modern homes.
More energy efficient than electric heaters – providing up to 4Kw of heat energy for every 1kW of energy they consume. This makes for a lower carbon footprint, especially when you consider that electricity is 80% renewable in New Zealand.
It is important that you get the right advice on the best Heat Pump system for you. At Campbell Electric & Refrigeration we provide FREE Heat Pump quotes and plans which advise you on the recommended size, brand & placement of your Heat Pump. We also install multi room Heat Pumps, ducted, whole home Heat Pump Systems and Hot Water Heat Pumps.

By following a plan of improving insulation and choosing an energy efficient form of heating for your home you can make this winter a happy and healthy one. Get a Heat Pump quote or email us your house plans to get your FREE Heat Pump plan.

Posted in: Featured, Heat Pumps & Air Conditioning, Resources


Car Air Conditioning

Date: May 17th, 2021, Posted by webstudio

Posted in: Automotive, Resources

Coolrooms & Freezer Rooms

Date: May 17th, 2021, Posted by webstudio

At Campbell Electric we are experts in local business & home refrigeration needs. This can include cool rooms & freezer rooms which need to run efficiently during our cold winters & hot summers.

Get peace of mind from knowing your produce is being reliably stored at the right temperatures, throughout the year. Walk in chiller rooms have many purposes, from larger homes to catering companies, cafés, restaurants and bars. Freezer rooms require a constant low temperature which is evenly spread throughout the room. We can install, repair and recommend the right cooling / freezing solution for your individual needs.

Our team has over 60 years combined experience in refrigeration and we are proud to be Master Electricians certified. Give us a call today on 03 442 4441.

Posted in: Refrigeration, Resources

Fresh Air Ventilation Systems

Date: May 17th, 2021, Posted by webstudio

For a warmer, drier and more healthy home a fresh air ventilation system is the right choice. We see many homes in Queenstown, Wanaka and Cromwell that suffer from condensation and high winter power bills. Airtight spaces that are not opened up to the outdoors can become damp and build up unhealthy levels of stale, moisture heavy air over time.

Combat this with a mechanical ventilation system that recovers heat and provides a source of clean fresh air to your home. At Campbell Electric we recommend a number of options including Mitsubishi’s Lossnay Fresh Air Heat Recovery Ventilation System. This brings in filtered fresh air without creating a draught in your property. Different from systems which simply bring down air from your loft or roof space – the Lossnay system only uses fresh air from the outdoors. This means it is far less likely to be contaminated by dust, mould and insect or rodent droppings.

In addition a mechanical fresh air ventilation system can also recover heat from the stale indoor air that is being moved out. This then pre-warms the incoming cold air (or reverses this to cool incoming air in summer). The Lossnay system can recover up to 86% of the heat energy from the outgoing air. This will help reduce power bills.

A fresh air ventilation system is ideal for air tight homes which have been built to the latest NZ building code. They are also great for homes with children and people who suffer from allergies. A warm, fresh air ventilated home is possible – give the team at Campbell Electric a call today.

For a drier, warmer & healthier home

Posted in: Resources, Ventilation

New Build Electrical

Date: May 17th, 2021, Posted by webstudio

New builds can be stressful with a need to manage deadlines and rising costs costs to spiral. However Campbell Electrical will work closely with you to create an electrical plan that is tailored to you and your budget.
We don’t rush this stage of your build planning – we will carefully advise you on the right energy efficient lighting solutions and where to place fittings and sockets to use your home to its full advantage.

Well placed lighting will ensure your home is bright and then cosy when you want it to be. Dimmer switches and energy efficient lighting solutions will help create the right environment while also lowering your energy costs.
Well placed sockets mean less fights over charging devices and less trip hazards in your home. plus at Campbell Electric we supply and install the latest innovations in home electrical and lighting.

For everything electrical contact the team at Campbell Electric & Refrigeration.

Posted in: Electrical, Resources

Hot water heat pumps

Date: May 17th, 2021, Posted by webstudio

On average your hot water and home heating combined, accounts for over 67% of your energy bill (based on data sourced from EECA New Zealand).
A Hot Water Heat Pump, Central Heating, Underfloor, Radiator and Pool heating is the ultimate home luxury and using heat pump technology its the most energy efficient and environmentally kind way to heat your home.
Home and water heating by a heat pump system is an investment that will not only pay off with lower electricity bills each month, but is sure to make a real impression on potential home buyers.

Posted in: Heat Pumps & Air Conditioning, Resources


Control your heat pump from your smartphone

Date: May 16th, 2021, Posted by webstudio

Now you can remotely control your Heat Pump settings from your iPhone / Android smartphone. All brands that we recommend – Mitsubishi, Daikin, Fujitsu & Toshiba, have models which can be controlled through WIFI.

This means you can turn on, adjust the temperature and monitor your Heat Pump from your phone. In the morning you can turn up the heat from your bed and in the evening, you can turn on your Heat Pump before you leave work – meaning your home is the perfect temperature when you arrive.

Contrary to some advice, it is not energy efficient to run your Heat Pump all day if you are out at work. By programming your Heat Pump to come on when you need it, you will keep running costs down, while still enjoying a warm & cosy home. Busy lives means our timetables often change, so an earlier or later arrival home is easily adjusted from your phone.

Talk to one of our friendly Wanaka / Cromwell / Queenstown Heat Pump Team – we will give you great, FREE advice on the right Heat Pump system or upgrade to smart phone control.

Posted in: Heat Pumps & Air Conditioning, Resources


How often should you service a heat pump?

Date: May 16th, 2021, Posted by webstudio

Posted in: Featured, Heat Pumps & Air Conditioning, Resources


Ducted Heat Pump systems

Date: May 16th, 2021, Posted by webstudio

Ducted Central Heat Pump and Air Conditioning Systems are the perfect unobtrusive solution for heating or cooling multiple rooms at the same time.
At Campbell Electric & Refrigeration we are experienced in installing Ducted Heat Pumps in new homes or retrofitting into existing homes. Ducted Heat Pumps are the ideal cost-effective and energy efficient solution for year-round comfort in a harsh climate.

The addition of optional Wi-Fi Zone Control will enable your Ducted Heat Pump System to program and control either up to 4 or up to 8 individual zones. This means the unit is providing heating or cooling only to the rooms that require it. Built in sensor functions monitor room temperature, brightness and occupancy to maximise energy efficient use of the whole system throughout the home (or just those rooms where it is needed).

Get a Quote and FREE Heat Pump plan from us and start planning for year round comfort in your home.

Posted in: Heat Pumps & Air Conditioning, Resources


Heat Pump brands we recommend

Date: May 16th, 2021, Posted by webstudio

At Campbell Electric & Refrigeration we are local Heat Pump experts. This means we only recommend NZ Heat Pump brands which can cope with low ambient temperatures in winter.

Why does it matter what brand Heat Pump I have?

Winter temperatures in parts of Queenstown, Wanaka & Cromwell can regularly reach as low as -8-12°C overnight, lower than most other parts of New Zealand. When temperatures become too low for certain brands of Heat Pumps they become less efficient and may struggle to produce the right amount of heat. This means your Heat Pump may stop working properly just when you need it most.

This is why we recommend only certain brands of Heat Pumps for our customers in the Southern Lakes region. Mitsubishi, Daikin, Fujitsu & Toshiba are all brands which have proven capabilities for our harsh climate. Mitsubishi produces its HyperCore Heat Pump Technology which guarantees full capacity to temperatures up to -15°C. A Heat Pump operating efficiently will help cut your heating bills too.

Every FREE Heat Pump quote from us includes our recommendations for the Heat Pump unit we think is right for you and your budget. We will also guide you on the best placement, size and usage of your Heat Pump. Give us a call at Campbell Electric & Refrigeration today!

Posted in: Heat Pumps & Air Conditioning, Resources


Electrical Test & Tagging

Date: May 16th, 2021, Posted by webstudio

For all your electrical test & tagging needs – use Campbell Electric & Refrigeration. Our Master electricians provide an efficient service with scheduled renewals. This keeps your business or workplace safe and complies to the AS/NZS 3760 Standards.

Depending on the type of workplace or equipment type (e.g. construction sites or hire equipment) electrical test & tagging should be carried out from every 3 months – 5 years. Find out how often you should be testing your business by calling the team at Campbell Electric & Refrigeration. We will then send handy scheduled reminders in the future for you which gives you peace of mind that you are meeting regulations.

As fully qualified electricians our team can also carry out repairs or supply and install new systems as required. This keeps everything with one local business and ensures you are getting the highest quality of service at all times.

Posted in: Electrical, Resources


24/7 Electrician Call Out Service

Date: May 16th, 2021, Posted by webstudio

Campbell Electric & Refrigeration provide a 24/7 electrical call out service for all customers on annual service plans with us. This service is offered throughout Queenstown, Wanaka & Cromwell. There is a call out & travel charge for this service.

Please call us on 03 442 4441 at any time.

Outside office hours the call will go through to a member of our on call electrician team. The call out service operates from 5pm to 9am on weekdays and at all times on weekends and public holidays. We will advise you of call out costs before we come out to you.

Posted in: Electrical, Featured, Resources


Our Certifications & Partners

Date: May 16th, 2021, Posted by webstudio

Campbell Electric & Refrigeration are certified Master Electricians and work to the highest standards of workmanship, service & aftercare support. Our goal is always to create long-term customers who will recommend us to others.

Master Electrician Workmanship Guarantee

Our certified Master Electrician status means that customers have a safeguard assurance for the quality of our work. We always adhere to the highest standards of workmanship & customer service. you can view our membership and find out more about Master Electrician NZ here.

Site Safe Membership

Campbell Electric & Refrigeration are also Site Safe Assured. This shows our commitment to health & safety and safe site working practises. Our customers can have peace of mind knowing that we undertake all necessary risk management on site as well as ensuring our staff are fully trained and competent in the work they undertake. Find out more about Site Safe here.

Sitewise Green

We received our Sitewise Green assessment rating in 2019 and are currently undertaking a further assessment, This shows our achievement of safe health & safety working levels. We take the safety of our team and our customers very seriously. Find out more about the Sitewise Rating here.

Trusted Brands & Suppliers

Our 20 years of history in Queenstown, Wanaka & Cromwell has led to us working in partnership with suppliers and brands that we know and trust. This means in turn we can provide the best solutions and the highest quality materials/equipment to our customers.

We supply the following Heat Pump brands – trusted for their ability to perform well in temperatures up to -15*c:
Mitsubishi Electric, Daikin, Fujitsu & Toshiba. We also supply Lossnay air recovery systems.

For Peace of Mind in all things Electrical – Choose Campbell Electric & Refrigeration

Posted in: Electrical, Resources


Our Certifications & Partners
Our Certifications & Partners
Our Certifications & Partners
Our Certifications & Partners
Our Certifications & Partners

Campbell Electric